SEMPER and SCORE

Book - Real Enterprise ArchitecturePublished: July 2008

ISBN: 978-1-906681-10-4

Suggested price: £25.00

Preview: see e-book sample

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Traditional management texts focus most of their attention on ways to improve local efficiency. Yet the real goal is enhancing enterprise effectiveness – for which an over-emphasis on efficiency alone can cause more harm than good. As enterprise architects, tasked with creating enterprise structures and capabilities that are ‘efficient on purpose’, we need some means to keep aware of the whole enterprise at all times, right down into the details of day-to-day work.

This book introduces a suite of tools and techniques to fulfil that need. These include SEMPER, which not only provides a rapid diagnostic to measure enterprise effectiveness, but automatically identifies appropriate interventions for change; and SCORE, a versatile replacement for SWOT analysis.

Topics covered include:

  • how to assess, in a matter of minutes, the overall ‘ability to do work’ in any part of the enterprise, or in the enterprise as a whole
  • how to identify and resolve ‘red-flag’ risks that impact on the entire enterprise
  • how to develop strategies and tactics that are ‘whole-of-enterprise-aware’
  • how to resolve differences in perspective across different aspects of the enterprise
  • how to enhance enterprise effectiveness with ‘virtuous circle’ workflows

If you want to extend your enterprise-architecture to the whole-of-enterprise scale, this is one book you’ll definitely need.

Tom Graves has been an independent consultant for almost three decades, in business transformation, enterprise architecture and knowledge management. His clients in Europe, Australia and the USA cover a broad range of industries including banking, utilities, logistics, engineering, media, telecoms, research, defence and government. He has a special interest in architecture for non-IT-centric enterprises, and integration between IT-based and non-IT-based services.

One Response to “SEMPER and SCORE”

  1. Cesar Mercado Says:

    First of all, I’d like to say that most of the ideas I have read in your books have resonated in me. Also, I find your insightful and bold approach quite refreshing.

    Nevertheless, I have to say I disagree with your discussion of ‘Effectiveness’.

    For starters, I don’t think it should include ‘Efficiency’, which is more of a companion quality when it comes to performance. You can be effective without being efficient, and vice versa.

    ‘Elegance’ is another sub-quality that I tend to associate with efficency rather than effectiveness. Because nothing is more efficient that a hands-off approach if you can get away with it–zero sweat, full accomplishment.

    From another perspective, I believe that ‘Efficiency’ and ‘Effectiveness’ are at the same level of abstraction, so I find it difficult to put efficiency within effectiveness.

    Why not start with the standard dictionary definition and elaborate on it? Thus, effectiveness is the quality that enables you to ‘hit the mark’, ‘achieve results’, etc. It doesn’t matter whether you do it efficiently or elegantly.

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